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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 1

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
3/11/2016 3:04:22 AM 1 1 yes 1
3/11/2016 3:04:21 AM 1 1 yes 1
3/11/2016 3:04:21 AM 1 0 yes 1
3/11/2016 3:04:18 AM 1 1 -1' 1
2/18/2016 4:32:09 PM 1 1 yes 1
2/18/2016 4:31:35 PM 1 1 yes 1
2/18/2016 4:31:30 PM 1 0 yes 1
9/28/2015 2:30:00 AM 1 1 yes 1
9/28/2015 2:29:59 AM 1 1 yes 1
9/28/2015 2:29:59 AM 1 0 yes 1
9/28/2015 2:29:56 AM 1 1 -1' 1
7/21/2015 5:12:10 AM 1 1 yes 1
7/21/2015 5:12:08 AM 1 1 yes 1
7/21/2015 5:12:07 AM 1 0 yes 1

Company Information

customer service phone: 800-727-3682
customer service email:  
customer service url: https://secure.parents.com/common/myaccount/?_requestid=154108

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