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rate a company - e*Trade

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.83)
Average Minutes: 60

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  1 60    
  1 83    
  5 0    
  1 85    
  4 58    
  1 65    
  2 130    
  1 55    
  2 120    
  5 60    
  1 36    
  5 20    
  4 65    
  5 0    
  2 120    
  1 45    
  4 65    
  1 60    
  2 55    
  2 97    
[1/10]

Company Information

customer service phone: 800-786-2575
customer service email:  
customer service url: https://us.etrade.com/e/t/home/accessus

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