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rate a company - Citibank

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.55)
Average Minutes: 26

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  5 2    
  5 5    
  2 2    
  5 1    
  4 1    
  2 2    
  2 15    
  1 5    
  1 5    
  1 10    
  2 8    
  3 29    
  3 5    
  2 5    
  2      
  4 9    
  5 5    
  1 5    
  1 5    
  1 120    
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Company Information

customer service phone: 800-756-7047
customer service email:  
customer service url: http://citibank.com/domain/contact/?BVE=https://web.da-us.citibank.com&BVP=/cgi-bin/citifi/scripts/&M_M=S&US&_u=visitor&_profile=NNNNNNNNNNNNN&_products=NNNNNNNNNNNNNNNNN

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