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rate a company - Charles Schwab

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (4.47)
Average Minutes: 3

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  5 1    
  5 0    
  5 2    
  1 20    
  5 0    
  5 0    
  5 0    
  5 1    
  4 2    
  2 10    
  5 1    
  5 0    
  5 0    
  5 1    
  5 1    

Company Information

customer service phone: 800-435-9050
customer service email:  
customer service url: http://www.schwab.com/public/schwab/nn/customer_service/contact.html?cmsid=P-1005975&lvl1=nn&lvl2

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