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rate a company - Bank of America (nationwide)

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 1

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
6/21/2016 10:32:15 AM 1 1 yes 1
6/21/2016 10:32:13 AM 1 1 yes 1
6/21/2016 10:32:08 AM 1 0 yes 1
6/21/2016 10:31:58 AM 1 1 -1' 1
6/21/2016 10:31:57 AM 1 1 yes -1'
4/7/2016 10:34:07 AM 1 1 yes 1
3/27/2016 2:19:08 PM 1 1 yes 1
3/27/2016 2:19:07 PM 1 1 yes 1
3/27/2016 2:19:06 PM 1 0 yes 1
3/18/2016 1:13:03 AM 1 1 yes 1
3/18/2016 1:12:59 AM 1 0 yes 1
2/29/2016 2:06:24 PM 1 1 yes 1
2/29/2016 2:06:22 PM 1 1 yes 1
2/22/2016 3:07:25 AM 1 1 yes 1
2/22/2016 3:07:24 AM 1 1 yes 1
2/22/2016 3:07:24 AM 1 0 yes 1
10/24/2015 6:56:50 PM 1 1 yes 1
10/24/2015 6:56:48 PM 1 1 yes 1
10/24/2015 6:56:48 PM 1 0 yes 1
10/24/2015 6:56:42 PM 1 1 -1' 1
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Company Information

customer service phone: 800-442-6680
customer service email:  
customer service url: http://www.bankofamerica.com/state.cgi?section=help&update=&cookiecheck=yes&template=sitemap.cfm&lob=

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