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rate a company - Boston Globe, The

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.17)
Average Minutes: 11

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
7/12/2016 7:54:39 AM 1 1 yes 1
7/12/2016 7:54:39 AM 1 1 yes 1
7/12/2016 7:54:38 AM 1 0 yes 1
3/4/2016 11:16:07 AM 1 1 yes 1
3/4/2016 11:16:05 AM 1 1 yes 1
1/3/2016 12:52:28 PM 2 60 No why did you change the delivery. it was working fine. 5 days and no paper do you know the Heralds number?

Company Information

customer service phone: 888-694-5623
customer service email: circulationservices@globe.com
customer service url: http://bostonglobe.com/subscribers/custserv.aspx?id=5274

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