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rate a company - AIG Retirement

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.6)
Average Minutes: 105

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
10/28/2008 1:42:45 PM 2 22 Yes  
8/24/2008 1:55:59 PM 0 1 No no contact
7/24/2008 7:39:54 AM 4 1 Yes She spoke english
4/1/2008 6:20:26 AM 1 1    
3/29/2008 8:07:29 PM 1 500   horrible menu.

Company Information
customer service phone: 800-448-2542
customer service email:  
customer service url: http://www.aig.com/gateway/contact/1-70-0-0-contact.htm?pagetitle=AIG

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