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rate a company - ADP Benefits

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2)
Average Minutes: 126

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
7/31/2009 6:44:11 AM 5 0 Yes ADP understands the needs of its customers in this respect. I talk to them once a week and have never failed to get someone almost immediately.
5/3/2008 1:34:01 PM 2 2 No push one number after another.no 7/24
4/25/2008 2:20:23 PM 0 0  
3/29/2008 7:57:54 PM 1 500   Closed no callback

Company Information
customer service phone: 800-422-9409
customer service email:  
customer service url: http://www.adp.com/contactus.aspx

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