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rate a company - Air Canada

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.5)
Average Minutes: 42

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  1 42    
  1 0    
  1 25    
  1 30    
  1 120    
  1 130    
  2 28    
  2 22    
  3 27    
  2 1    

Company Information

customer service phone: 888-247-2262
customer service email:  
customer service url: http://www.aircanada.com/en/customercare/index.html

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