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rate a company - Fedex

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (3.83)
Average Minutes: 5

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
8/22/2016 9:09:59 AM 1 1 yes 1
8/22/2016 9:09:58 AM 1 0 yes 1
8/22/2016 9:09:51 AM 1 1 -1' 1
8/22/2016 9:09:50 AM 1 1 yes -1'
  5 1    
  5 20    
  4 1    
  3 0    
  5 1    
  5 1    
  3 5    
  5 100    
  3 0    
  5 0    
  4 5    
  4 2    
  5 0    
  2 10    
  5 1    
  3 25    
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Company Information

customer service phone: 800-463-3339
customer service email:  
customer service url:  

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