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rate a company - American Express

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.67)
Average Minutes: 23

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  1 25    
  2 5    
  2 3    
  5 0    
  4 1    
  4 1    
  1 15    
  5 3    
  1 55    
  1 90    
  2 3    
  5 1    
  2 10    
  4 10    
  1 60    
  2 10    
  3 4    
  1 6    
  4 30    
  1 22    
[1/7]

Company Information

customer service phone: 01273 576576
customer service email:  
customer service url:  

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