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rate a company - Chase Credit Cards

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.5)
Average Minutes: 13

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  1 10    
  1 0    
  2 10    
  2 5    
  1 4    
  5 0    
  1 12    
  2 19    
  1 120    
  2 0    
  1 8    
  5 1    
  1 25    
  3 25    
  5 3    
  4 2    
  1 5    
  5 1    
  1 18    
  1 15    
[1/2]

Company Information

customer service phone: 800-432-3117
customer service email:  
customer service url: http://www.chase.com/ccp/index.jsp?pg_name=ccpmapp/card_servicing/customer_service/page/PFSCreditCustSupport

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