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rate a company - XM Radio

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.69)
Average Minutes: 20

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
3/9/2016 5:35:31 PM 1 1 yes 1
3/9/2016 5:35:30 PM 1 1 yes 1
3/9/2016 5:35:29 PM 1 0 yes 1
3/9/2016 5:35:20 PM 1 1 -1' 1
3/9/2016 5:35:20 PM 1 1 yes -1'
  1 0    
  4 10    
  1 48    
  2 10    
  1 15    
  3 3    
  2 16    
  1 20    
  3 20    
  1 11    
  2 10    
  1 25    
  1 45    
  3 30    
  1 30    
[1/3]

Company Information

customer service phone: 800-967-2346
customer service email:  
customer service url: http://www.xmradio.com/contact_us/contact_us.jsp

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