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rate a company - TiVo

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.82)
Average Minutes: 45

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  1 120    
  1 120    
  2 7    
  5 3    
  5 3    
  4 35    
  5 5    
  1 25    
  4 120    
  2 35    
  1 5    
  1 100    
  3 30    
  5 0    
  3 15    
  3 20    
  2 120    

Company Information

customer service phone: 877-367-8486
customer service email:  
customer service url: http://www.tivo.com/5.9.asp

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