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rate a company - Time Warner Cable

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.04)
Average Minutes: 42

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
6/22/2016 12:05:58 PM 2 60 No Rude, condesceding and refused to address the issue.
  3 40    
  1 20    
  3 8    
  2 12    
  1 16    
  2 35    
  2 20    
  1 36    
  2 50    
  2 45    
  1 120    
  2 26    
  2 28    
  3 20    
  1 60    
  5 55    
  2 27    
  1 15    
  1 45    
[1/20]

Company Information

customer service phone: Local
customer service email:  
customer service url: http://www.timewarnercable.com/Localization/Corporate.ashx

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