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rate a company - Comcast

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.06)
Average Minutes: 28

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
1/25/2017 8:55:00 AM 1 1 yes 1
1/25/2017 8:54:58 AM 1 1 yes 1
1/25/2017 8:54:58 AM 1 0 yes 1
1/25/2017 8:54:50 AM 1 1 -1' 1
1/25/2017 8:54:49 AM 1 1 yes -1'
7/12/2016 9:04:47 AM 1 20 Yes Slow, unresponsive....Comcast made it impossible to continue a business 'relationship' with them.
7/10/2016 12:37:39 PM 1 1 yes 1
7/10/2016 12:37:28 PM 1 1 yes 1
7/10/2016 12:37:19 PM 1 0 yes 1
7/10/2016 12:36:19 PM 1 1 -1' 1
7/10/2016 12:36:07 PM 1 1 yes -1'
  2 5    
  3 4    
  1 120    
  1      
  3 0    
  2 10    
  3 55    
  2 10    
  1 10    
[1/26]

Company Information

customer service phone: 800-266-2278
customer service email:  
customer service url: http://www.comcast.com/corporate/customers/contactus/contactus.html

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