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rate a company - United Airlines

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.67)
Average Minutes: 26

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  1 65    
  3 6    
  4 3    
  1 120    
  1 57    
  1 10    
  1 120    
  3 30    
  2 55    
  1 15    
  2 5    
  2 5    
  5 0    
  1 90    
  3 10    
  1 120    
  5 0    
  1 0    
  1 10    
  3 0    
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Company Information

customer service phone: 800-864-8331
customer service email:  
customer service url: http://faq.ua2go.com/

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