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Rate the company's
customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:
Minutes to get to a human:
Was the agent understandable?
Yes
No
comments:
Your email (optional):
Consumer Rating:
(1.57)
Average Minutes:
51
Previous Feedback
date (pst) *
r
ating
m
inutes
Understandable Y/N
c
omments
2
37
1
15
1
56
1
99
1
98
1
88
2
28
1
47
1
120
2
25
1
57
1
30
2
0
2
40
1
61
1
15
1
25
2
1
1
60
1
175
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Company Information
customer service phone:
866-243-4357
customer service email:
customer service url:
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