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rate a company - Victoria's Secret

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.1)
Average Minutes: 4

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
3/6/2016 4:09:02 AM 1 1 yes 1
3/6/2016 4:09:01 AM 1 1 yes 1
3/6/2016 4:09:00 AM 1 0 yes 1
3/6/2016 4:08:57 AM 1 1 -1' 1
3/6/2016 4:08:56 AM 1 1 yes -1'
  4 16    
  1 15    
  5 1    
  1 3    
  5 1    

Company Information

customer service phone: 800-411-5116
customer service email:  
customer service url: http://www2.victoriassecret.com/html/custsrvc/contact/

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