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rate a company - Sears

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.88)
Average Minutes: 22

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  2 5    
  1 120    
  2 30    
  1 10    
  2 15    
  2 54    
  2 10    
  2 100    
  3 5    
  5 15    
  3 10    
  1 45    
  1 5    
  1 15    
  1 30    
  1 20    
  2 10    
  2 36    
  3 6    
  3 6    
[1/11]

Company Information

customer service phone: 800-469-4663
customer service email:  
customer service url: http://www.sears.com/sr/misc/sears/custserv/custserv_index_contact_us.jsp?

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