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rate a company - Sam's Club

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.72)
Average Minutes: 16

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
3/30/2016 12:10:40 PM 1 1 yes 1
3/30/2016 12:10:39 PM 1 1 yes 1
3/30/2016 12:10:39 PM 1 0 yes 1
3/30/2016 12:10:35 PM 1 1 -1' 1
  1 38    
  1 18    
  1 20    
  4 2    
  1 20    
  1 31    
  2 22    
  2 35    
  2 20    
  4 5    
  1 20    
  1 15    
  5 1    
  1 35    

Company Information

customer service phone: 888-746-7726
customer service email:  
customer service url: http://www.samsclub.com/shopping/navigate.do?catg=6103

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