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rate a company - Barnes & Noble

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 1

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
9/12/2016 4:57:49 AM 1 1 yes 1
8/21/2016 9:49:42 PM 1 1 yes 1
8/21/2016 9:49:39 PM 1 1 yes 1
3/25/2016 4:44:08 PM 1 0 yes 1
3/25/2016 4:43:39 PM 1 1 -1' 1
3/21/2016 5:18:54 AM 1 1 yes 1
3/21/2016 5:18:51 AM 1 1 yes 1
3/21/2016 5:18:50 AM 1 0 yes 1
3/21/2016 5:18:43 AM 1 1 -1' 1
3/21/2016 5:18:42 AM 1 1 yes -1'

Company Information

customer service phone: 800-422-7717
customer service email:  
customer service url: http://www.barnesandnoble.com/help/customer_service/morehelp.asp?z=y

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