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rate a company - Advance Auto Parts

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (4.6)
Average Minutes: 2

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
4/13/2008 8:18:11 AM 5 2 Yes  
4/8/2008 3:28:32 PM 5 2    
4/8/2008 4:21:50 AM 5 1    
4/5/2008 7:53:53 AM 4 2 Yes  
2/28/2008 4:41:38 AM 4 2   your call is important to us. 1st caller in queue. Can leave VM and be called back.

Company Information
customer service phone: 800-314-4243
customer service email:  
customer service url: http://www.advanceautoparts.com/english/contact/contact.asp

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