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rate a company - US Postal Service

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.66)
Average Minutes: 20

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
9/19/2017 6:00:07 AM 0 0 Unable to speak with a human - prompt service was not responsive to need to speak with a human. All issues are not covered by the current prompts - also the call back in 25 to 30 minutes did not work
10/13/2015 2:41:07 PM 0 400 No  
10/13/2015 2:40:14 PM 0 1 No  
  1 0    
  1 45    
  2 120    
  1 5    
  3 10    
  4 1    
  2 10    
  1 5    
  1 180    
  3 2    
  3 1    
  2 20    
  1 10    
  1 15    
  5 1    
  2 1    
  2 20    
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Company Information

customer service phone: 800-275-8777
customer service email:  
customer service url: http://www.usps.com/help/contactus/welcome.htm?from=global&page=contactus

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