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rate a company - FedEx

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (3.96)
Average Minutes: 6

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  5 1    
  3 0    
  5 1    
  5 1    
  3 5    
  5 100    
  3 0    
  5 0    
  5 1    
  4 2    
  4 1    
  2 10    
  4 5    
  3 25    
  5 3    
  5 1    
  3 7    
  1      
  2 5    
  4 0    
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Company Information

customer service phone: 800-463-3339
customer service email:  
customer service url: http://www.fedex.com/us/customer/

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