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rate a company - DHL Express

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 2

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
3/27/2016 1:30:13 PM 1 1 yes 1
3/27/2016 1:30:11 PM 1 1 yes 1
3/27/2016 1:30:10 PM 1 0 yes 1
3/27/2016 1:30:04 PM 1 1 -1' 1
2/21/2016 10:05:07 PM 1 1 yes 1
2/21/2016 10:05:05 PM 1 1 yes 1
2/21/2016 10:05:04 PM 1 0 yes 1
  1 8    

Company Information

customer service phone: 800-225-5345
customer service email:  
customer service url: http://www.dhl-usa.com/custserv/contactus.asp?nav=ContactUs

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