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1/11/2009 1:05:10 PM |
1 |
4 |
Yes |
Don't ever give them permission to withdraw payment from your credit card.Instead of giving me promised discount, they withdrew $20 more than my bill 2 months before it was due. When I called to complain did not get much sympathy. I'm no longer a customer. I'd rather change my own tires than deal with these people. |
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10/24/2008 1:04:10 PM |
2 |
3 |
Yes |
When I wouldn't verbally respond to the prompts, they asked if I wanted to speak to a rep; the reps kept transferring me to different people! |
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7/9/2008 7:14:11 AM |
1 |
0 |
No |
I never did reach a person. The phone rang and rang with no answer. Other numbers did not allow talking to a person either; it was just choose an item from their menu. I will write a letter! |
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6/17/2008 2:05:28 AM |
1 |
91 |
No |
|
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5/6/2008 5:45:04 AM |
3 |
10 |
No |
|
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4/23/2008 6:28:59 PM |
3 |
15 |
No |
Am a member and still can't get straight answers..WHY?? |
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4/23/2008 6:12:54 PM |
4 |
0 |
Yes |
|
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4/16/2008 4:25:15 PM |
5 |
1 |
Yes |
Got through immediately.
Customer service admitted that they had been having web site problems. She gave me a phone for AARP travel. Now that took 3-5 minutes. |
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4/15/2008 12:57:16 PM |
0 |
12 |
No |
what do they do for any one? |
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4/9/2008 10:35:18 AM |
2 |
10 |
|
E-mail service is awful. Phone service was also awful (got disconnected several times) until I reached someone who managed to solve my problem. |
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3/31/2008 6:54:39 AM |
2 |
60 |
|
|
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3/11/2008 5:11:53 PM |
4 |
2 |
|
It took 2 min or less. Information good and person was courteous and nice. |
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5 |
1 |
|
|
|
|
2 |
20 |
|
|
|
|
1 |
25 |
|
|
|
|
3 |
10 |
|
|
|
|
2 |
25 |
|
|
|
|
1 |
20 |
|
|
|
|
3 |
15 |
|
|
|
|
1 |
50 |
|
|
|
(1.97)