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rate a company - Humana

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.58)
Average Minutes: 63

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
2/27/2016 8:33:09 AM 0 0 Never got to human. Unresponsive phone tree. FRUSTRATING
2/27/2016 8:33:07 AM 0 0 Never got to human. Unresponsive phone tree. FRUSTRATING
2/26/2016 7:34:19 PM 1 0  
  2 60    
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Company Information

customer service phone: 800-448-6262
customer service email:  
customer service url: http://www.humana.com/visitors/contactus.asp

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