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rate a company - AARP MedicareRxPlan

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (3.67)
Average Minutes: 12

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
1/27/2009 11:49:27 AM 5 3 Yes  
1/12/2009 11:22:38 AM 1 61 Yes held forover an hour,noanswer
1/10/2009 2:39:35 PM 2 1 No  
4/18/2008 3:07:10 PM 5 5 Yes great company.sometimes i have to call back to check on order,than it comes soon after.don't know what that is all about.my meds. keep getting backed up every three months,soon they will be a mounth ahead of me.I suppose i will have to go buy some on my own after a while.
3/24/2008 6:33:26 AM 5 1   no problems getting human
2/28/2008 4:34:28 AM 4 1   Long greeting

Company Information
customer service phone: 888-867-5575
customer service email:  
customer service url: http://www.aarpmedicarerx.com/CONTACT.ASPX?CID=10004&tab=1

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