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rate a company - Verizon Wireless

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Verizon Wireless

Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (3.02)
Average Minutes: 15

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
11/19/2016 9:23:30 PM 0 0 after following instructions, there was a message stating "we're sorry you're having troubles. goodbye"
  2 60    
  3 8    
  1 4    
  5 3    
  5 2    
  5 2    
  5 1    
  1 10    
  3 64    
  2 20    
  5 1    
  5 2    
  5 2    
  2 0    
  1 100    
  5 0    
  5 1    
  4 20    
  1 47    
[1/9]

Company Information

customer service phone: 800-922-0204
customer service email:  
customer service url: http://www.verizonwireless.com/b2c/vzwfly?go=/ContactUsControllerServlet&cm_re=Home%20Page*Administrative*Contact%20Us

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