Their phones are defective. I spent an entire day trying to get a phone to work. People I talked to would shunt me off to another department who never answered. I tried two different tracfones, different models. Neither would activate.
2/18/2016 12:41:06 AM
7/28/2015 11:18:30 AM
800-339-9345; Phone answered right away. However, some accent problems - even with phonetic alphabet.