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rate a company - Earthlink

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.63)
Average Minutes: 39

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  1 25    
  2 20    
  2 45    
  1 15    
  1 45    
  1 20    
  1 15    
  1 20    
  5 45    
  1 44    
  1 60    
  2 6    
  1 15    
  2 15    
  1 30    
  1 45    
  2 5    
  5 2    
  1 360    
  1 23    
[1/8]

Company Information

customer service phone: 888-327-8454
customer service email:  
customer service url: http://support.earthlink.net/contact/phone/

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