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rate a company - BBVA Compass Bank Loans

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 1

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
4/28/2016 2:11:01 AM 1 1 yes 1
4/28/2016 2:11:01 AM 1 1 yes 1
4/28/2016 2:11:00 AM 1 0 yes 1
4/28/2016 2:10:58 AM 1 1 -1' 1
4/28/2016 2:10:57 AM 1 1 yes -1'
3/24/2016 3:49:25 PM 1 1 yes 1
3/24/2016 3:49:24 PM 1 1 yes 1
3/24/2016 3:49:23 PM 1 0 yes 1
3/24/2016 3:49:20 PM 1 1 -1' 1
3/24/2016 3:49:20 PM 1 1 yes -1'
2/19/2016 4:37:42 PM 1 1 yes 1
2/19/2016 4:37:36 PM 1 1 yes 1
2/19/2016 4:37:35 PM 1 0 yes 1
2/19/2016 4:37:14 PM 1 1 -1' 1
2/19/2016 4:37:14 PM 1 1 yes -1'

Company Information

customer service phone: 800-239-1966
customer service email:  
customer service url: https://www.bbvacompass.com/contact/

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