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rate a company - Anthem Blue Cross(California)

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.1)
Average Minutes: 32

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  1 20    
  2 40    
  5 0    
  1 10    
  2 0    
  1 20    
  4 5    
  3 5    
  3 5    
  3 5    
  4 5    
  3 5    
  1 10    
  1 10    
  1 5    
  3 5    
  2 20    
  1 21    
  2 61    
  3 164    
[1/14]

Company Information

customer service phone: 877-526-3425
customer service email:  
customer service url: http://www.anthem.com/wps/portal/ahpculdesac?content_path=shared/noapplication/f2/s0/t0/pw_007416.htm&na=aboutanthem&rootLevel=1&label=Locations

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