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rate a company - AFLAC

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.48)
Average Minutes: 18

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
6/29/2016 10:18:28 PM 1 1 yes 1
6/29/2016 10:18:26 PM 1 1 yes 1
6/29/2016 10:18:26 PM 1 0 yes 1
6/29/2016 10:18:19 PM 1 1 -1' 1
6/29/2016 10:18:18 PM 1 1 yes -1'
  5 1    
  3 25    
  5 6    
  3 5    
  5 6    
  1 15    
  1 120    
  1 120    
  1 30    
  1 8    
  2 10    
  3 3    
  3 10    
  4 11    
  5 2    
[1/2]

Company Information

customer service phone: 800-992-3522
customer service email:  
customer service url: http://www.aflac.com/us/en/contactus.aspx

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