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rate a company - Aetna

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.05)
Average Minutes: 25

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
5/28/2016 5:54:40 PM 1 1 yes 1
5/28/2016 5:54:38 PM 1 1 yes 1
5/28/2016 5:54:36 PM 1 0 yes 1
  1 0    
  1 10    
  3 3    
  4 0    
  1 19    
  4 7    
  1 15    
  5 1    
  2 40    
  1 35    
  2 0    
  3 15    
  1 4    
  2 10    
  3 45    
  2 20    
  1 45    
[1/5]

Company Information

customer service phone: 800-738-7674
customer service email:  
customer service url: http://www.aetna.com/info/letstalk/letstalk.html

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