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rate a company - Hewlett-Packard

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.88)
Average Minutes: 33

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
8/23/2016 1:14:11 PM 2 12 Yes Having worked in a call center where you work with the public, and some people can be assholes when calling in. My first 2 people I spoke with, were pretty rude, and non-caring After having explained the situation/reason for my call, they started taking information, then were like, "Oh, I need to get you to this department". After 2x, the 3rd guy came on the line, I was pretty rough on him, but he actually did more good than I've EVER had. He's checking on something as I'm on hold, but I know WHY I'm on hold. He's good.
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Company Information

customer service phone: 800-474-6836
customer service email:  
customer service url: http://welcome.hp.com/country/us/en/contact_us.html

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