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rate a company - Dell Tech Support

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.54)
Average Minutes: 50

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  1 75    
  1 120    
  1 20    
  1 30    
  3 20    
  1 15    
  1 30    
  1 800    
  1 22    
  5 2    
  1 15    
  1 40    
  1 38    
  3 12    
  1 35    
  1 10    
  1 30    
  1 15    
  1 100    
  2 5    
[1/42]

Company Information

customer service phone: 800-624-9896
customer service email:  
customer service url: http://support.dell.com/support/topics/global.aspx/support/dellcare/en/contact_us_options?

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