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Dell Tech Support
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Rate the company's
customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:
Minutes to get to a human:
Was the agent understandable?
Yes
No
comments:
Your email (optional):
Consumer Rating:
(1.54)
Average Minutes:
50
Previous Feedback
date (pst) *
r
ating
m
inutes
Understandable Y/N
c
omments
1
75
1
120
1
20
1
30
3
20
1
15
1
30
1
800
1
22
5
2
1
15
1
40
1
38
3
12
1
35
1
10
1
30
1
15
1
100
2
5
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Company Information
customer service phone:
800-624-9896
customer service email:
customer service url:
http://support.dell.com/support/topics/global.aspx/support/dellcare/en/contact_us_options?
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