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rate a company - Kaiser Permanente - Cleveland, Ohio area residents (Medicare)

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 1

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
5/18/2016 6:46:40 PM 1 1 yes 1
5/18/2016 6:46:34 PM 1 1 yes 1
5/18/2016 6:46:28 PM 1 0 yes 1

Company Information

customer service phone: 888-744-6334
customer service email:  
customer service url: https://members.kaiserpermanente.org/kpweb/selectregion.do?gt=/kpweb/clusterQuery.do%3Fcluster%3Dcontactmemberservices

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