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rate a company - Golden 1 Credit Union

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 1

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
9/21/2016 1:38:57 PM 1 1 yes 1
9/21/2016 1:38:56 PM 1 1 yes 1
9/21/2016 1:37:58 PM 1 1 -1' 1
3/3/2016 6:59:33 PM 1 1 yes 1
3/3/2016 6:59:29 PM 1 1 yes 1
3/3/2016 6:59:28 PM 1 0 yes 1
3/3/2016 6:59:19 PM 1 1 -1' 1
3/3/2016 6:59:18 PM 1 1 yes -1'
2/26/2016 9:51:30 AM 1 1 yes 1
2/26/2016 9:51:30 AM 1 1 yes 1
2/26/2016 9:51:29 AM 1 0 yes 1
2/26/2016 9:51:27 AM 1 1 -1' 1

Company Information

customer service phone: 877-465-3361
customer service email:  
customer service url: https://www.golden1.com/AboutUs/Contact.aspx

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