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rate a company - Washington Mutual

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.37)
Average Minutes: 16

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
3/17/2016 10:18:13 AM 1 1 yes 1
3/17/2016 10:18:12 AM 1 1 yes 1
3/17/2016 10:18:11 AM 1 0 yes 1
3/17/2016 10:18:07 AM 1 1 -1' 1
3/17/2016 10:18:07 AM 1 1 yes -1'
  5 0    
  2 22    
  1 30    
  2 20    
  1 15    
  2 1    
  4 1    
  1 15    
  3 12    
  1 15    
  2 10    
  4 0    
  5 0    
  1 49    
  5 0    
[1/5]

Company Information

customer service phone: 800-788-7000
customer service email:  
customer service url: http://www.wamu.com/myaccounts/customerservice/contactus/default.asp

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