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rate a company - Wachovia

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (3.72)
Average Minutes: 9

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
  3 2    
  3 10    
  5 2    
  5 1    
  2 3    
  1 30    
  5 3    
  3 20    
  4 25    
  3 10    
  2 20    
  2 30    
  3 25    
  5 1    
  2 20    
  2 10    
  3 3    
  5 1    
  2 20    
  5 15    
[1/2]

Company Information

customer service phone: 800-922-4684
customer service email:  
customer service url: http://www.wachovia.com/helpcenter/page/0,,2357,00.html

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