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rate a company - Northern Plains Electric Coop

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 1

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
3/8/2016 2:49:21 AM 1 1 yes 1
3/8/2016 2:49:20 AM 1 1 yes 1
3/8/2016 2:49:20 AM 1 0 yes 1
2/20/2016 11:59:14 AM 1 1 yes 1
2/20/2016 11:59:13 AM 1 1 yes 1
2/20/2016 11:59:12 AM 1 0 yes 1
2/20/2016 11:59:08 AM 1 1 -1' 1
2/20/2016 11:59:07 AM 1 1 yes -1'

Company Information

customer service phone: 800-882-2500
customer service email:  
customer service url: http://www.nplains.com/Customer_Services/About_Your_Statement/pay_option.html

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