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rate a company - MassHealth - Fraud Hotline

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 1

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
11/5/2016 2:26:16 AM 1 1 yes 1
11/5/2016 2:26:15 AM 1 1 yes 1
11/5/2016 2:26:14 AM 1 0 yes 1
11/5/2016 2:26:10 AM 1 1 -1' 1
2/19/2016 8:19:02 PM 1 1 yes 1
2/19/2016 8:19:01 PM 1 1 yes 1

Company Information

customer service phone: 877-437-2830
customer service email:  
customer service url: http://www.mass.gov/?pageID=eohhs2agencylanding&L=4&L0=Home&L1=Government&L2=Departments+and+Divisions&L3=MassHealth&sid=Eeohhs2

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