rate a company - California Department of Motor Vehicles

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Minutes to get to a human:
Was the agent understandable?
Your email (optional): 
Consumer Rating: (0)
Average Minutes: 88

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
11/30/2018 12:57:11 PM 0 88 I needed to call to check on the status of my driver's license renewal that I did online. No license yet. It has been more than 4 weeks. Was on hold for 40 minutes and gave up. Now am trying to use Get Human to connect me to a person.

Company Information

customer service phone: 800-777-0133
customer service email:  
customer service url:

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