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rate a company - BC/BS of Alabama - Account Based Products (FSA, DCA, HRA, LFSA)

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 1

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
12/10/2016 7:18:34 AM 1 1 yes 1
12/10/2016 7:18:30 AM 1 1 yes 1
12/10/2016 7:18:27 AM 1 0 yes 1
12/10/2016 7:18:04 AM 1 1 -1' 1

Company Information

customer service phone: 800-213-7930
customer service email:  
customer service url: https://www.bcbsal.org/web/plans/preferred/index.html

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