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rate a company - Fidelity

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (3.57)
Average Minutes: 8

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
7/17/2016 1:46:00 PM 1 1 yes 1
7/17/2016 1:45:57 PM 1 1 yes 1
7/17/2016 1:45:56 PM 1 0 yes 1
  5 4    
  5 1    
  5 1    
  4 9    
  5 0    
  5 1    
  5 0    
  5 1    
  5 0    
  5 0    
  4 4    
  2 45    
  4 8    
  5 2    
  1 0    
  5 1    
  1 9    
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Company Information

customer service phone: 800-544-6666
customer service email:  
customer service url: http://personal.fidelity.com/accounts/services/contact/?bar=c

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