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The Catalog companies that are listed
below have earned membership in the Get2Human
Great Customer Service Club by providing
superior customer service. Out of a number
of catalog companies that are listed on the
Get2Human web site,
these companies are the only ones that have
received the votes of consumers testifying to
the high quality of customer service that they
are providing. |
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Hammacher Schlemmer
is America’s longest running
catalog, offering the Best, the
Only, and the Unexpected since
1848. The company provides
unique products that solve
problems or represent the only
one of their kind, and backs its
products by a rather famous
Lifetime Guarantee of Complete
Satisfaction. Hammacher
Schlemmer’s innovative offerings
are available through its
catalog, online at
www.hammacher.com, and at its
landmark store on East 57th
Street in New York City. |
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JCPenney
is one of America's leading
retailers, operating 1,101
department stores throughout the
United States and Puerto Rico,
as well as one of the largest
apparel and home furnishing
sites on the Internet, jcp.com,
and the nation's largest general
merchandise catalog business.
Through these integrated
channels, JCPenney offers a wide
array of national, private and
exclusive brands which reflect
the Company's commitment to
providing customers with style
and quality at a smart price.
Traded as "JCP" on the New York
Stock Exchange, the Company
posted revenue of $18.5 billion
in 2008 and is executing its
strategic plan to be the growth
leader in the retail industry.
Key to this strategy is
JCPenney's "Every Day Matters"
brand positioning, intended to
generate deeper, more
emotionally driven relationships
with customers by fully engaging
the Company's approximately
150,000 Associates to offer
encouragement, provide ideas and
inspire customers every time
they shop with JCPenney. |
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Lands' End
is a direct merchant of
traditionally styled clothing
for the family, soft luggage,
and products for the home. We
offer products through our
catalogs, on the Internet and in
our Inlet stores. Our goal is to
please our customers with the
highest levels of quality and
service in the industry, along
with an unequivocal ironclad
guarantee. |
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L.L.Bean, Inc. has been a
trusted source for quality
apparel, reliable outdoor
equipment and expert advice for
more than 95 years. |
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Founded in 1912 by Leon Leonwood
Bean, the company has grown from
a one-man operation to a global
organization with annual sales
of $1.5 billion. Our company
headquarters are in Freeport,
Maine, just down the road from
our original store. |
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Nordstrom, Inc.
is one of the nation's leading
fashion specialty retailers,
with 176 U.S. stores located in
28 states. Founded in 1901 as a
shoe store in Seattle, today
Nordstrom operates 111 Full-Line
Stores, 61 Nordstrom Racks, two
Jeffrey boutiques and two
clearance stores. Nordstrom also
serves customers through its
online presence and through its
catalogs. Nordstrom, Inc. is
publicly traded on the NYSE
under the symbol JWN. |
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Spiegel Brands, Inc
a leading multi-channel retailer
of women's apparel and home
décor. Collectively, our brands
include Spiegel Catalog, Newport
News, Carabella, AB Lambdin,
Shape FX® and together®. |
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Timberland
(NYSE: TBL) is a global leader
in the design, engineering and
marketing of premium-quality
footwear, apparel and
accessories for consumers who
value the outdoors and their
time in it. Timberland markets
products under the Timberland®,
Timberland PRO®, Mountain
Athletics®, SmartWool®,
Timberland Boot Company™, Howies®
and IPATH® brands, all of which
offer quality workmanship and
detailing and are built to
withstand the elements of
nature. The company’s products
can be found in leading
department and specialty stores
as well as Timberland® retail
stores throughout North America,
Europe, Asia, Latin America,
South Africa and the Middle
East. Timberland’s dedication to
making quality products is
matched by the company’s
commitment to “doing well and
doing good" – forging powerful
partnerships among employees,
consumers and service partners
to transform the communities in
which they live and work. |
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In 1945, Vrest
and Ellen Orton printed their
first catalogue - just 12 pages
and 36 products - and mailed it
to the folks on their Christmas
card list. Vrest, a frugal
Yankee at heart, insisted that
the merchandise be durable and
above all practical. His wife
Ellen, who grew up on the Wilcox
dairy farm in nearby Manchester,
Vermont, made certain the new
business was as practical as the
products it sold.
Decades later, this still holds
true as you can see from the
hosts of products in our
black-and-white Voice of the
Mountains Catalogue and full
color Catalogue of Goods and
Wares. |
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Founded in 1956,
Williams-Sonoma, Inc.
is the premier specialty
retailer of home furnishings and
gourmet cookware in the United
States. Our brands are among the
best known and most-respected in
the industry. We offer
high-quality, stylish products
for every room in the house:
from the kitchen to the living
room, bedroom, home office and
even the hall closet.
The
first Williams-Sonoma store
opened in 1956, selling a small
array of cookware imported from
France. Since then, the brand
has expanded to hundreds of
products from around the world,
more than 250 stores nationwide,
a direct-mail business that
distributes millions of catalogs
a year, and a highly successful
e-commerce site. What has never
changed is Williams-Sonoma's
dedication to customer service
and strong commitment to
quality. |
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